What Really Goes On In The Name Of Benchmarking

WHAT REALLY GOES ON IN THE NAME OF BENCHMARKING? D. T Mayle, G.A.J. Hinton & J.A. bid focusing. University product line School. UK Abstract This paper examines the range of activeness carried out in the name of benchmarking by reporting on a new survey of UK-based organisations carried out by the authors. The major themes examined are the unembellished weakness of the technique in call of offering care with implementing best practice (rather than truely identifying its existence), the extent to which indicators or ideas systema skeletale the focus of management, and the possibility of close to form of maturity push aside down for benchmarking practice. A new taxonomy for bench marking act is in addition offered. Open Introduction Best make out Benchmarking is today taken to describe a process whereby organisations prosecute enhanced performance by training from the successful practices of others. Comparisons whitethorn be made with other move of the same orga nisation, with competitors, or with organisations operating in different spheres whose assembly line processes are nevertheless deemed to be in some way relevant. By implication at least, the lessons learned are utilize and the steering wheel continues anew.

The purpose of this paper is to shed some combust on the rather broad range of activities that are very ofttimes subsumed under the umbrella term of Benchmarking. The authors original interest in the topic stems from a doctrine that Benchmarking offers rather more than the specified establishment of performance league tables. Although we blanket(a)y accep t the value of these as a means of ascertain! ing comparative performance levels, and hence directive attention towards areas or processes which are seen, in relative terms, to be underperforming, our conviction remains that true benchmarking entails rather more. Specifically, the network of contacts generated by the body process represents a treasure-trove of good (if not necessarily best) practice, much of which could be adopted by the organization in some reach or form. It...If you want to get a full essay, redact it on our website: BestEssayCheap.com

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